Return & Refund

7-Day Money Back Guarantee

We guarantee your satisfaction and if for any reason you are unhappy with the items purchased from us, simply return them to us for an exchange or a full refund 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Procedure

Please contact our customer support by email through this contact form. A member of our support team will give you instructions on how to proceed, based on your specific needs.

• Notify us of the request to refund or exchange within 7 days from the time of goods receipt.
• All items (including all parts, accessories) must be returned to us via a courier.
• There is no restocking fee whatsoever.

Partial Refunds

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 7 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and will credit the funds to your original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Feel free to contact us related to refunds and returns.